Shipping policy

Shipping Policy
Effective Date: September 16, 2026
Thank you for shopping with Zixora. We are committed to delivering your orders safely and on time.
1. Processing Time
Orders are processed within 1–3 business days after payment is successfully received.
2. Shipping Time
We aim to deliver your order within 7 business days from the date your order is processed.
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.
3. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information, when available.
4. Delayed or Lost Orders
If your order has not arrived within the expected delivery period, please contact us so we can assist you in checking the shipment status.
5. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address. Zixora is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
6. Contact Us
For any questions regarding your order or shipping, please contact us:
Email: zixorastore@gmail.com